How It Works
How to book an online visit via a chat, phone call, or video.
1. If you have a health care concern and/or you need a medical advice, you are at the right place. Let's schedule a telemedicine visit with us. Click on '"Book an appointment" button above and select an appropriate visit for your case.
2. Select date and time for your interaction with the provider and enter your detail. We always save spots for the same day appointments.
3. Once booked you will receive a confirmation email with the link you will need to click on to connect with the provider. Please click on that link at your appointment time.
4. It will be a 15-30 min appointment with eCareNow provider discussing your symptoms and establishing the treatment plan.
5. Once you get diagnosed, and the provider made a decision to treat your condition, the prescription will be electronically sent to your pharmacy of choice. Please allow your pharmacy at least one hour before you arrive to fill your prescription. Please make sure you update your insurance information with your pharmacy if any changes.
6. You will also receive an invitation to the patient portal to register and access your medical records of the appointment. Via our secure and confidential messaging system within the portal you can follow up with the provider anytime.
Isn't it simple?
Start a Chat
Once you register with the patient portal you can chat with the provider online about your health concerns.
Choose a Plan
We do accept health insurance plans if we are in-network. Please see below the list of insurances we work with. If your health insurance plan not listed, our cash prices are very affordable.
Book a Session
Click on book and schedule a video session with us. It will be seamless and enjoyable!
What health insurance plans we are in network with?
We are currently in network with:
1. Aetna (PPO)
2. Blue Cross Blue Shield/all types incl. CareFirst (PPO)
3. Cigna (OAP)
4. First Health
5. United Healthcare PPO (clarify with us your plan)
8. Maryland Medicaid (regular/non-MCO)
9. Medicaid MCOs - Aetna Better Health & Maryland Physician Care
10. Medicare Plan B and Advantage plans:
a) Aetna Better Health Medicare Advantage
b) John Hopkins Healthcare Medicare Advantage
c) Cigna Medicare Advantage
11. John Hopkins Healthcare:
a) Employer Health Program
b) US Family Health Plan
Please note our list above is always up-to-date. If you do not see your insurance, it is unlikely we are in network with it. However, we continue working to extend our network with other healthcare plans.
If you have any questions please contact us via email firstname.lastname@example.org
"Janna went above and beyond to provide the best care via TeleHealth. Definitely would recommend her. She was professional and very knowledgeable, took her time and assessed my health condition and provided needed treatment plan. Also it saved me commute time and stress of trying to make an appointment with the in office physician."