eCareNow Disclaimer

Last Updated on August 15th, 2020

  • eCareNow provider(s) offer online and in-person care. It is not available in every state. 

  • eCareNow is not an Urgent Care or Walk-in clinic. You should not intend to use it in case of emergency. If you have a medical emergency, please call 911.

  • eCareNow provider(s) do not offer comprehensive care.  eCareNow offers problem-focused care only. Therefore, we do not replace your relationship with your Primary Care Provider. Continue following up with your PCP or other doctors who are involved in your care per their recommended schedule.   

  • eCareNow does not text any information to your mobile phone number, unless you request it. However, you may get an SMS notification to your phone if your prescription was submitted from the third party iPrescribe platform we use.

  • eCareNow may email you a notification about your appointment details. The notification will contain your name, your phone number and the service name. We advise to not write any information about your health under the comments when you book the appointment.

  • eCareNow provider(s) does not guarantee that a prescription request will be fulfilled, but it does guarantee a full refund if eCareNow cannot fulfill the service you are requesting.

  • eCareNow's providers offer services listed.

  • eCareNow is not an insurance product.

  • eCareNow operates subject to state regulations and may not be available in certain states, including your state of residence.

  • eCareNow medical provider(s) reserve the right to deny treatment if they believe a patient may be better served by an in-person provider, or for any other reason according to their professional judgment.

  • eCareNow provides technological and other services to connect patients to licensed medical providers.   

  • eCareNow may follow up with you in 1-3 days after the appointment by calling your phone number.

  • eCareNow does not leave voicemail asking to call us back or with any other information. 

Are you having a medical emergency?
Please call 911

P:(240) 815-5978

F:(240) 556-0294

176 Thomas Johnson Drive, Suite 203, Frederick, MD 21702

©2019 by eCareNow, LLC