eCareNow TeleHealth Disclaimer

Last Updated on November 26th, 2020

  • eCareNow provider(s) offer online and in-person care. It is not available in every state. 

  • eCareNow services should not be used in case of emergency whether it is a weekend or a holiday. If you have a medical emergency, please call 911.

  • eCareNow provider(s) offers comprehensive care for in-office patients only.  eCareNow TeleHealth offers problem-focused care only. Therefore, if you use our services online only - we do not replace your relationship with your Primary Care Provider. Continue following up with your PCP or other doctors who are involved in your care per their recommended schedule.   

  • eCareNow does not text any information to your mobile phone number, unless you request it. However, you may get an SMS notification to your phone if your prescription was submitted from the third party (ex. iPrescribe platform) .

  • eCareNow may email you a notification about your appointment details. The notification will contain your name, your phone number and the service name. We advise to not write any information about your health under the comments when you book the appointment.

  • eCareNow provider(s) does not garantee that a prescription request will be fulfilled, but it does guarantee a full refund if eCareNow cannot fulfill the service you are requesting.

  • eCareNow TeleHealth providers offer services listed on the website.

  • eCareNow is not an insurance product.

  • eCareNow operates subject to state regulations and may not be available in certain states, including your state of residence.

  • eCareNow medical provider(s) reserve the right to deny treatment if they believe a patient may be better served by an in-person provider, or for any other reason according to their professional judgment.

  • eCareNow provides technological and other services to connect patients to licensed medical providers.   

  • eCareNow may follow up with you in 1-3 days after the appointment by calling your phone number.

  • eCareNow does not leave voicemail asking to call us back or with any other information. 

  • eCareNow n-person and TeleHealth practice may edit this Disclaimer anytime but the current version will be always posted with the date when it was updated.

eCareNow TeleHealth

Are you having a medical emergency? Please call 911.




eCareNow TeleHealth

176 Thomas Johnson Drive

Suite 203

Frederick, MD 21702

© 2019 by eCareNow TeleHealth.